Frequently Asked Questions - Ice Cream

A: Thank you for your inquiry! We do
not, sorry! But we have had a lot of requests for vegan/dairy free, and are
working on it! :) thank you!

A: Yes! All of our ice cream is made in a completely nut free (peanut, tree nuts etc) facility.

A: Almond Extract is a natural
flavouring and is not made from Almonds. This is listed on our old packaging -
All our new packaging simple states “Natural flavours”

A: Yes! Our ingredients are certified
Kosher. You will find the kosher logo on our packaging.

A: Yes, all our ingredients are all

A: Malterodextin is a natural food stabilizer that is derived from plants
and is used to improve texture and shelf life.

A: We currently carry 7 flavours!
Guava Passion Fruit
Pineapple Coconut
Rum and Raisin
Banana Chocolate

A: Hello! We only carry tropical flavours, handcrafted by our grandfather Charles A. Neale in Trinidad and Tobago.

A: Thank you for your inquiry! We have
had a lot of requests for that flavour, and are working on something, stay

A: Don’t worry! You can also purchase our ice cream at major grocery retailers, such as NoFrills, Freshco, Sobeys, Metro, Loblaws, and more!
You can find us across the country in various provinces. Use our google map tool to find a location nearest you.

A: Not yet! For now only in Canada,
watch this space.

A: Our address at Stackt Market is (TBD)
Our shop hours at Stackt Market are Monday-Thursday 12-8, and Friday -Sunday

A: Yes, we have partnered with Bananas Beach Grill & Rum Shack as our second pop-up shop. They are located at 795 Trim Road in Ottawa

Frequently Asked Questions - Baked Goods

A: We are proudly a Canadian company. All our products are made locally in Ontario

A: Presently, Sweet N’ Nice delivers to addresses within the Greater Toronto and Hamilton Area
(GTHA) and Durham Region. These areas include the the following cities as highlighted below:

Ajax, Aurora, Brampton, Burlington, Caledon, Halton Hills, Hamilton, King City,
Markham, Milton, Mississauga, Oakville, Oshawa, Ottawa, Pickering, Richmond Hill,
Scarborough, Stouffville, Toronto, Whitby, Vaughan. At this time, we are unable to deliver
beyond the areas listed above and apologize for any inconvenience. If you have any
questions about our deliveries, please email us at:

A: No. At this time all online Dessert shop orders are only available for delivery. Our ice cream is
available at retail across Canada. For where to buy Neale’s Sweet N’ Nice Ice Cream, please
visit our Where to Buy page.

A: No, not if you are eating them right away, your cakes/cupcakes will stay fresh for up to 5- 7 days. To preserve your cake/cupcakes longer you can freeze it for up to 6 months but we recommend  you  (1) Remove from the fridge/freezer 2-3 hours before serving, (2) enjoy! (3) *Freeze/defrost once only

A: No we currently do not but we are working on it!

A: Yes, our Rum Cakes & cupcakes are made with real rum & wine. However as we're family friendly there's only .5% alcohol in our rum cakes & cupcakes, most evaporates during the baking process

A No. Our Black Cake & Cupcakes are made from rum soaked fruit with a “pudding” like consistency unlike the pound cake style with candied fruit.

A: We are always creating new recipes and if you have any suggestions on what we should
work on next, please email your feedback to us at:

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